Are your fragrances unisex?
I use powerful actives in my skincare. Can I still wear this?
Do your products contain allergens?
Can I wear your products while breastfeeding?
Are your formulas vegan and cruelty-free?
Are your products natural?
Do you ship overseas?
How long will it take to receive my order?
Will I get tracking for my order?
My order hasn't arrived, what should I do?
Can I cancel or change my order?
Something arrived damaged or missing. help!
I entered the wrong address. What now?
Can I return it if I don't like it?
What should I do if the product is faulty?
Why is your packaging plastic-free?
Where can I smell your fragrances?
Is CES ENFANTS stocked in any retailers?
Still Need Help?
Yes. Fragrances have no gender. It has character. All our fragrances are designed to worn by anyone who wants to be remembered.
Yes, but be careful. If you're using products like retinol, AHAs, or BHAs, avoid spraying directly on areas where you've applied them. Stick to pulse points or clothing and always patch test if you’re unsure.
Yes and here’s why.
We use a high percentage of natural raw materials, including essential oils and botanical extracts. These ingredients naturally contain compounds that are legally classified as allergens under EU and UK regulations (like Limonene, Linalool, Coumarin, Citral, and Eugenol).
This doesn’t mean the product is unsafe, but if you have concerns, please review the full ingredient and allergen list on the product page before purchasing, and patch test before full application.
Always speak to your doctor before using any fragranced product during pregnancy or breastfeeding.
We don’t test on animals, and our formula contains no animal-derived ingredients.
We use a blend of naturals and synthetics for performance, safety, and scent clarity. No vague "clean" claims, just a formula that does what it says.
Yes, we currently ship to:
- UK
- Ireland
- US
- Switzerland
- Belgium
- Germany
- France
- Denmark
- Italy
- Netherlands
- Portugal
- Spain
- Sweden
Shipping and tariffs outside of the UK will apply, and will automatically be added at checkout. We will run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are in the world. Processed orders in the UK and EU will usually take between 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes. You’ll receive a tracking email as soon as your order has been shipped.
If it’s been 10 business days and your tracking hasn’t moved, email us at support@cesenfants.com with your name and order number. We’ll investigate and make it right.
If your order hasn’t shipped yet, email us as soon as possible. We can’t guarantee changes once it’s in processing, but we’ll do our best.
Email us within 48 hours of delivery with a photo of the issue. We’ll fix it. No fuss.
If your order hasn’t shipped yet, we’ll try and update it. If it’s already been collected by the courier, we’ll try our best to reroute it but can’t make promises.
All sales are final.
We don’t offer returns or exchanges on any fragrance products — full-size or 9ml, opened or unopened.
Fragrance sits close to the skin, and we can’t resell anything once it leaves our hands. That’s why we created the 9ml pocket size: a way to wear it in your world before choosing the full bottle.
If your order arrives damaged, leaking, or incorrect, tell us within 48 hours and we’ll take care of it.
If your bottle is damaged or functionally defective, let us know within 5 days of delivery. We’ll work quickly to help resolve the issue.
Single-use plastics have been normalised even when they aren’t necessary. There are better ways to protect a product and show it hasn’t been tampered with, so we use them.
Circularity sits at the centre of how we build CES ENFANTS, which means we avoid single-use plastics entirely. The only plastic you’ll find is the functional pump component, and even that exists to support long-term use, not disposal.
We’re developing refillable systems so your bottle stays with you longer, stretches its life, and reduces waste with every refill.
Yes, you can order our Insider Pack to try our debut fragrance EXTROVERTED INTROVERT at home.
Make sure you are in our mailing list so you can get early access to our latest launches.
For now, we sell exclusively online, so we can control every detail of the customer experience, but we’re exploring partnerships with selected retail and hospitality spaces.
If you'd like to host us, reach out. If you have ideas of where you want us to show up, send us an email at hello@cesenfants.com.
Drop us a message at hello@cesenfants.com
We reply within 2 business days, Monday to Friday from 9AM-5PM BST.

